The Office of the Inspector-General of Taxation and Tax Ombudsman (IGTO) was established as an independent, Commonwealth statutory agency in 2003. The purpose of the IGTO is to improve the fairness and integrity of taxation and superannuation administration in Australia. In delivering against our purpose, our key activities are to:

- investigate and help resolve complaints from taxpayers or tax practitioners on the administration of the Australian Tax Office (ATO) or Tax Practitioners Board (TPB) in a timely and efficient way

- review and make recommendations on systemic issues relevant to improving tax administration 

- provide independent advice to the Government and Parliament on tax administration, and

- raise awareness of the role of the IGTO and promote the integrity of the tax system.

The IGTO Agency currently employs 32 Australian Public Service (APS) staff, with a budget of $7m.  

This is an exciting opportunity to play a leading role in a small Commonwealth agency. The COO is a member of the IGTO Executive Team and leads all the corporate functions within the IGTO agency, including HR, finance, ICT, governance and risk, ensuring compliance with the PGPA Act 2013. The COO leads a small team of 3 (legal, finance and ICT) professionals and manages a range of external contracts with service providers. 

The COO provides expert advice to the Inspector-General and Executive Team across all corporate services and with a particular personal focus on HR and workforce matters. 

The IGTO agency is undergoing considerable change and the COO will be a change agent, supporting the Inspector-General in developing and delivering strategic changes, including building capability, staff development and engagement, workforce planning and building a culture in which everyone is valued and heard.

The role would particularly suit someone with HR experience looking to broaden their skill set and leadership skills. 

The COO will need to have:

• demonstrated experience in managing multiple priorities and meeting tight deadlines
• an eye for detail, to ensure compliance across a wide range of PGPA Act responsibilities 
• experience in managing and developing a small team 
• strong relationship building skills to build trust quickly across the workforce and the Executive 
• experience in managing HR policy and practice, including workforce development and change

The position is available in Sydney but applicants from all locations are welcome, subject to the need for regular travel to Sydney (fares will be paid by the IGTO agency).