Our Purpose

The Inspector-General of Taxation and Taxation Ombudsman (IGTO) has prepared its Corporate Plan which notes our purpose is:

To improve the administration of taxation laws for the benefit of the community.
To provide independent advice and assurance (to individual taxpayers, agencies or the community in general) through investigation, review and reporting that Australian taxation administration laws are operating effectively and consistent with community expectations.

We are developing a principled framework through community consultation to better:

Understand and capture the community’s expectations regarding improved administration

Inform and direct our allocation of resources for investigations, reviews and reports

Inform and direct the scope of our investigations, reviews and reports

Measure, reflect and report on our performance

We want to know what good tax administration means to you.