Click here if you have received a letter from the ATO titled "Act now or your tax debt will be reported to credit reporting bureaus"
We may be unable to assist you with JobKeeper Payment scheme disputes as payments will cease on 31 March 2022. Click here for more information
Scam Alert! Click here to find out more about protecting yourself against tax scams.
We have published Quarterly Reporting Pack for Q2 2021-2022. It provides progressive updates against the latest IGTO Corporate Pan.
We have announced three new review investigations that will be progressed through 2022. Full terms of reference and details on how to lodge a submission are available here.
Read our thought-leadership paper on the history and development of the Taxpayers’ Charter.
Listen to the podcast or read the article of the IGTO’s interview with Tax and Super Australia.
Read the full report of the IGTO’s investigation into the effectiveness of ATO communications of taxpayer rights to complain, review and appeal. The IGTO has made 6 recommendations to the ATO for improvement.
We have published the report of our investigations into the ATO’s administration of JobKeeper enrolment deferrals.
A complainant raised concerns that the ATO had unreasonably withheld amounts released by her superannuation fund under the FHSS scheme.
The complainant had raised concern regarding the ATO’s decision to retain his GST refund as he had multiple outstanding BAS lodgements.
The complainant was not able to finalise her daughters estate with the ATO
A complainant approached the IGTO concerned the ATO had rejected their application without appropriately considering their situation.
The complainant raised concerns about the advice the ATO provided him regarding JobKeeper
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