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Case Study – First Home Super Saver (FHSS) scheme

A complainant raised concerns that the ATO had unreasonably withheld amounts released by her superannuation fund under the FHSS scheme.

Case Study – GST Refund

The complainant had raised concern regarding the ATO’s decision to retain his GST refund as he had multiple outstanding BAS lodgements.

Case Study – Deceased estate

The complainant was not able to finalise her daughters estate with the ATO

Case Study – Early Release of Superannuation

A complainant approached the IGTO concerned the ATO had rejected their application without appropriately considering their situation.

Case Study – JobKeeper

The complainant raised concerns about the advice the ATO provided him regarding JobKeeper