What We Did To Help
Case Study – First Home Super Saver (FHSS) scheme
A complainant raised concerns that the ATO had unreasonably withheld amounts released by her superannuation fund under the FHSS scheme.
Case Study – GST Refund
The complainant had raised concern regarding the ATO’s decision to retain his GST refund as he had multiple outstanding BAS lodgements.
Case Study – Deceased estate
The complainant was not able to finalise her daughters estate with the ATO
Case Study – Early Release of Superannuation
A complainant approached the IGTO concerned the ATO had rejected their application without appropriately considering their situation.
Case Study – JobKeeper
The complainant raised concerns about the advice the ATO provided him regarding JobKeeper
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