News https://www.igt.gov.au/ en United Nations General Assembly resolution on the role of the Ombudsman – 16 December 2020 https://www.igt.gov.au/news-publications/news/united-nations-general-assembly-resolution-role-ombudsman-16-december-2020 On 16 December 2020, the UN General Assembly passed Resolution 72/186 - The role of the Ombudsman, mediator and other national human rights institutions in the promotion and protection of human rights. 24 December 2020 IGT https://www.igt.gov.au/news-publications/news/united-nations-general-assembly-resolution-role-ombudsman-16-december-2020 New Report highlights the importance of disputes minimisation – Inspector-General of Taxation and Taxation Ombudsman – December 2020 https://www.igt.gov.au/news-publications/news/new-report-highlights-importance-disputes-minimisation-inspector-general-taxation-and-taxation-ombudsman-december-2020 The Inspector-General of Taxation and Taxation Ombudsman (IGTO) Karen Payne today released the results of her latest complaint investigations: 18 December 2020 IGT https://www.igt.gov.au/news-publications/news/new-report-highlights-importance-disputes-minimisation-inspector-general-taxation-and-taxation-ombudsman-december-2020 IGTO’s Opening Statement at the Budget Estimates 2020-21 Hearing https://www.igt.gov.au/news-publications/news/igtos-opening-statement-budget-estimates-2020-21-hearing The IGTO appeared before the Senate Economics Legislation Committee Budget Estimates Hearing 2020-21 on 26 October 2020. 27 October 2020 IGT https://www.igt.gov.au/news-publications/news/igtos-opening-statement-budget-estimates-2020-21-hearing Annual Report FY20 https://www.igt.gov.au/news-publications/news/annual-report-fy20 The Inspector-General of Taxation and Taxation Ombudsman (IGTO) Annual Report for the financial year ended 30 June 2020 (FY20) was tabled in the Australian Parliament on 23 October 2020. The report details the activities and performance of the IGTO during FY20. 16 October 2020 IGT https://www.igt.gov.au/news-publications/news/annual-report-fy20 Corporate Plan FY21 – FY24 https://www.igt.gov.au/news-publications/news/corporate-plan-fy21-fy24 The Inspector-General of Taxation and Taxation Ombudsman, Ms Karen Payne, has today released the IGTO’s Corporate Plan for FY21 – FY24.   31 August 2020 IGT https://www.igt.gov.au/news-publications/news/corporate-plan-fy21-fy24 Review Announcement - An investigation into the effectiveness of ATO communications of taxpayers' rights to complain, review and appeal https://www.igt.gov.au/news-publications/news/review-announcement-investigation-effectiveness-ato-communications-taxpayers-rights-complain-review-and-appeal The Inspector-General of Taxation and Taxation Ombudsman (IGTO), Ms Karen Payne, today announced the launch of a new investigation into effective communication of taxpayer rights to review, complain and appeal decisions made and actions taken by the Australian Taxation Office (ATO). 26 June 2020 IGT https://www.igt.gov.au/news-publications/news/review-announcement-investigation-effectiveness-ato-communications-taxpayers-rights-complain-review-and-appeal IGTO releases Death and Taxes report https://www.igt.gov.au/news-publications/news/igto-releases-death-and-taxes-report The Inspector-General of Taxation and Taxation Ombudsman (IGTO), Ms Karen Payne, today released the report of her investigation into ATO systems and processes for dealing with deceased estates - 16 June 2020 IGT https://www.igt.gov.au/news-publications/news/igto-releases-death-and-taxes-report Register of Potential Review Investigations https://www.igt.gov.au/news-publications/news/register-potential-review-investigations The Inspector-General of Taxation and Taxation Ombudsman (IGTO) has published a Register of potential topics for review investigations as identified and suggested by variou 27 April 2020 IGT https://www.igt.gov.au/news-publications/news/register-potential-review-investigations Review Status Update – Investigation into the ATO’s Systems and Processes for dealing with Deceased Estates https://www.igt.gov.au/news-publications/news/review-status-update-investigation-atos-systems-and-processes-dealing-deceased-estates On 6 April 2020, the Inspector-General of Taxation and Taxation Ombudsman (IGTO) provided the Australian Taxation Office (ATO) with a draft of our report of the investigation into the ATO’s systems and processes for dealing with deceased estates. 8 April 2020 IGT https://www.igt.gov.au/news-publications/news/review-status-update-investigation-atos-systems-and-processes-dealing-deceased-estates Review Status Update - Review into Undisputed and Uncollected Tax Debts deferred due to COVID-19 https://www.igt.gov.au/news-publications/news/review-status-update-review-undisputed-and-uncollected-tax-debts-deferred-due-covid-19 The Inspector-General of Taxation and Taxation Ombudsman (IGTO) commenced an investigation and exploration into undisputed and uncollected tax debts in Australia on 31 October 2019. 8 April 2020 IGT https://www.igt.gov.au/news-publications/news/review-status-update-review-undisputed-and-uncollected-tax-debts-deferred-due-covid-19