Telephone: (02) 8239 2111
Facsimile: (02) 8239 2100

Australian Government - Inspector-General of Taxation crest

Level 6, 321 Kent Street
Sydney NSW 2000
GPO Box 551
Sydney NSW 2001

3 October 2017

The Hon Kelly O'Dwyer MP
Minister for Revenue and Financial Services
Parliament House
Canberra ACT 2600

Dear Minister

I am pleased to present to you the Annual Report of the Inspector-General of Taxation (IGT) for the year ended 30 June 2017. This report has been prepared for the purposes of section 46 of the Public Governance, Performance and Accountability Act 2013 and in accordance with section 41 of the Inspector-General of Taxation Act 2003.

In addition, and as required by the Commonwealth Fraud Control Framework, I certify that I am satisfied that the IGT has in place appropriate fraud control mechanisms that meet the IGT's needs and comply with the guidance applying in 2016–17.

Yours sincerely


Ali Noroozi
Inspector-General of Taxation

List of Tables

Table A1: Expenses for Inspector-General of Taxation outcomes

Table A2: Inspector-General of Taxation resource statement for 2016–17 as at Budget May 2016

Table 1: The five most common issues raised in complaints during 2016–17

Table 2: Numbers of complaints received and resolved, by agency

Table 3: Total numbers of investigations commenced and completed, by agency

Table 4: Complaints handling feedback survey results

Table 5: IGT reviews and their status at 30 June 2017

Table 6: Recommendations in publicly released IGT reports during 2016–17

Table 7: Salary scales - non SES staff

Table 8: Salary scales - SES staff

Table 9: Operative staff by classification and gender

Table 10: Operative staff by equal employment opportunity target group

Table 11: Advertising costs for 2016–17

Table 12: Alignment of Portfolio Budget Statement and Corporate Plan performance criteria

List of Figures

Figure 1: Inspector General of Taxation executive structure

Figure 2: Outcome and program structure

© Commonwealth of Australia 2017

ISSN 2204-0897 (print)
ISSN 2204-0900 (web)

This publication is available for use under a Creative Commons BY Attribution 3.0 Australia licence, with the exception of the Commonwealth Coat of Arms, the Inspector-General of Taxation (IGT) logo, photographs, images, signatures and where otherwise stated. The full licence terms are available from the creative commons website.

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Use of IGT material under a Creative Commons BY Attribution 3.0 Australia license requires you to attribute the work (but not in any way that suggests that the IGT endorses you or your use of the work).

Inspector-General of Taxation material used 'as supplied'

Provided you have not modified or transformed IGT material in any way including, for example, by changing the text; calculating percentage changes; graphing or charting data; or deriving new statistics from published statistics – then the IGT prefers the following attribution:

Source: The Australian Government the Inspector-General of Taxation

Derivative material

If you have modified or transformed IGT material, or derived new material from those of the IGT in any way, then the IGT prefers the following attribution:

Based on The Australian Government the Inspector-General of Taxation data

Use of the Coat of Arms

The terms under which the Coat of Arms can be used are set out on the It's an Honour website.


The contact officer to whom enquiries regarding this report may be directed:

Mr Peter Glass
GPO Box 551

A copy of this document can be located on the IGT website.