We may assist you with your complaints about the ATO and the TPB, but we are unable to resolve all issues. We work cooperatively with other government, not-for-profit and private sector agencies and service providers. We may refer you to use their services if they may be able to help you.
Government agencies
- Australian Taxation Office (ATO)
- Tax Practitioners Board (TPB)
- Department of Human Services (DHS)
- Department of Education and Training (DET)
- Australian Securities and Investments Commission (ASIC)
- Australian Financial Security Authority (AFSA)
- Office of the Australian Information Commissioner (OAIC)
Courts and tribunals
- Administrative Appeals Tribunal (AAT) – Small Business Tax Division, Taxation & Commercial Division
- Federal Court of Australia
Ombudsman and dispute resolution bodies
- Commonwealth Ombudsman
- Fair Work Ombudsman
- Australian Small Business and Family Enterprise Ombudsman (ASBFEO)
- Australian Financial Complaints Authority
Legal and tax assistance
- Tax Help program
- Wesley Financial Counselling Services
- Legal aid
- Pro-bono law firms
- Tax clinics